A leading bank in Belgium was looking for a way to increase the efficiency of its back-office process by automatically dispatching incoming documents to the correct client folder. Their current manual approach no longer fit their needs due to the limited number of records that the team could treat in place.
The goal was to ensure that all incoming documents would be treated within a day while ensuring that we could link each to the right client folder and assign each to the correct processing team afterward.
We started by defining the project's scope and its complexity (number of documents to treat, characteristics of the categories, information to extract per document). We used Natural Language Processing (NLP) techniques to automatically classify any incoming file into the right category.
We then implemented various text extraction methods to extract the right information per document and link it to the correct client folder.
Finally, we packaged the solution so that all documents could flow with a single call through an API from the necessary department.
In less than three months, we managed to deliver the following results:
Since 2015, Agilytic helps innovative leaders solve their biggest challenges through the smarter use of data. With over 80 successful projects to date, we have perfected a pragmatic approach to putting data at the service of business goals, be they commercial, operational, financial, or human. Reach out today for a quick introduction, we’d love to hear from you.
