CONTEXT & OBJECTIVES

Active in the healthcare industry, our client wanted to transform itself to leverage data in order to provide better services to customers, increase revenues and optimize operational processes.  In this context, our client’s Chief Transformation Officer asked Agilytic to support them in designing the roadmap to help them achieve this transformation.

Approach

First, we started by a data audit to identify all available data sources, map the relational architecture of data, evaluate the quality of each data source and assess the benefits and limitations of current tools used by our client.

Second, we led workshops with both IT and business in-house teams to define short, mid and long-term objectives and rank associated projects based on both expected impact and feasibility.

Example of a Data Roadmap. Click to enlarge.

Results

Ultimately, we provided our client with a pragmatic data roadmap. This timeline summarised the projects to be carried out, the type of data and IT infrastructure needed as well as the evolution of the business questions that could be addressed as the data maturity increases.