A fast-growing player in the restaurant industry needed to scale its operational monitoring while supporting a steady increase of locations, employees, and customers.
The challenge was first to determine which elements reflect performance best. Together, we decided to focus on Key Performance Indicators (KPIs) reflecting revenue, sales, and workforce, but also social media reviews and waiting times per establishment.
A considerable amount of care went first into data gathering and preparation. We started by verifying the quality and accessibility of all required data sources, which vary greatly in complexity and accessibility (i.e. cash register data, workforce data, and Yelp, Facebook, and TripAdvisor ratings and reviews).
We then moved onto creating a visual tool that would allow managers to quickly follow up the KPIs: a dashboard. The dashboard design required close collaboration with the final product users to make a visualization that fully served their needs.
Finally, we automated the whole “data collection → preparation → visualization” process to generate daily updates.
In a matter of weeks, we delivered the following results:
Since 2015, Agilytic helps innovative leaders solve their biggest challenges through the smarter use of data. With over 80 successful projects to date, we have perfected a pragmatic approach to putting data at the service of business goals, be they commercial, operational, financial, or human. Reach out today for a quick introduction, we’d love to hear from you.
