Despite its noble goals, Wikipedia is notorious for harassment among its editors. Now, research from tech incubator Jigsaw and the Wikimedia Foundation is looking at how artificial intelligence can help stop the trolls.
The research project, called Detox, began last year and used machine learning methods to flag comments that contain personal attacks. The researchers looked at 14 years of Wikipedia comments for patterns in abusive behaviour. Detox is part of Jigsaw's Conversation AI project, which aims to build open-source AI tools for web forums and social media platforms to use in the fight against online harassment.